Save $20 on Your First Booking
Yes, new users automatically receive a $25 promotional credit upon account creation, plus potential first-booking discounts up to $40. Newsletter subscribers can also spin a prize wheel for additional savings opportunities.
You earn $20 in account credits for each friend who completes their first Rover booking. Your referred friend also receives $20 credit, making it beneficial for both parties with no earning limits.
RoverProtect comes free with every booking and includes:
The Rover Guarantee provides up to $25,000 in vet care reimbursement for eligible injury claims, with a $250 deductible. Coverage extends for 30 days after service completion.
Rover provides a full refund plus a $20 coupon toward rebooking if cancellation occurs within 7 days of service (14 days for holidays). They also help find replacement sitters.
Refunds return to your original payment method within 5-10 business days, though processing times vary by bank. Promotional credits and gift card funds are available for immediate use.
Yes, promotional credits apply to all Rover services including dog walking, boarding, and drop-in visits. However, credits cannot be used for bookings within the same household or with shared pets.
Yes, booking multiple services like dog walking and pet sitting together often results in savings. Many sitters also offer package deals for ongoing arrangements with repeat customers.
Rover offers more discount codes during specific seasons, with November showing the highest concentration of deals. Newsletter subscribers get early access to seasonal promotions and flash sales.
Rover offers 24/7 support through multiple channels:
Support can help with bookings, payments, and promotional code issues.
Rover's built their entire business around making pet care both trustworthy and affordable. Beyond their protection programs, they've created an entire system of savings that rewards smart shoppers. From referral bonuses to seasonal promotions, here's how to squeeze every dollar of value from your pet care budget — because your dog's already expensive enough without overpaying for a sitter.
Rover makes applying discount codes straightforward, though the process varies slightly depending on whether you're booking services or shopping their store. Most new user credits apply automatically, but here's how to manually enter codes when needed.
If your code isn't working, double-check that it applies to your specific service type. Some offers are limited to first-time bookings or certain geographic areas. Rover's customer support can help troubleshoot any issues with code application.
Rover's referral system is genuinely one of the best deals in pet care. Both you and your friend earn $20 account credits when they complete their first booking, making it a win-win situation that keeps giving.
Here's the math: invite five friends who each book a service, and you've earned $100 in credits toward future pet care. Your friends save $20 on their first experience, so they're more likely to actually follow through. The credits never expire and can be used toward any Rover service, from quick dog walks to week-long boarding stays.
To maximize your referral earnings, share your code with fellow pet parents in your neighborhood, coworkers who travel frequently, or friends who've mentioned needing pet care help. The key is targeting people who'll actually use the service — not just blasting it to everyone on social media and hoping for the best.
Rover rolls out the red carpet for new users with multiple stacking opportunities. The $25 promotional credit applies automatically when you create your account, while first-booking discounts can save an additional $10-20 depending on current promotions.
Newsletter subscribers get access to the "Spin the Wheel" feature, which offers prizes ranging from additional credits to percentage-off coupons. While you can't control what you win, the wheel typically awards 15-20% discounts that stack nicely with your new user credit.
The smart move? Sign up for the newsletter before creating your booking. This way, you can potentially combine your $25 credit with a percentage discount for maximum savings on your first pet care experience. It's like getting a welcome gift just for being responsible about your pet's care.
Every Rover booking includes RoverProtect at no extra cost, which is essentially free insurance for your peace of mind. This covers background checks for sitters, verified reviews, secure payments, and 24/7 support access.
Compare this to hiring independent sitters where you'd need to run your own background checks (typically $30-50) and have zero recourse if something goes wrong. RoverProtect eliminates these hidden costs while providing professional-grade vetting — so you can stop stalking potential sitters on social media like you're hiring a nanny for your human children.
The Rover Guarantee provides up to $25,000 in vet care reimbursement for eligible claims, with just a $250 deductible. Coverage extends for 30 days after service completion, protecting both your pet and your sitter's animals.
This level of coverage would cost hundreds of dollars annually through traditional pet insurance, but Rover includes it free with every booking. The guarantee covers injuries or damages during care, giving you financial protection that independent sitters simply can't match.
If your sitter cancels within seven days of service (or 14 days for holidays), Rover provides a $20 coupon to help cover rebooking costs, plus they'll help you find a replacement sitter at no charge.
This protection is particularly valuable during peak travel seasons when last-minute cancellations could leave you scrambling to find alternative care at premium rates. The $20 credit often covers the difference between your original booking and emergency replacement options — because the last thing you need is pet care drama when you're trying to catch a flight.
Rover's email subscribers get first access to seasonal promotions, with discount codes typically offering 15-20% off services. November historically shows the highest concentration of deals, likely timed around holiday travel planning.
The newsletter also delivers practical value beyond discounts: pet care tips, training advice, and product recommendations that can save you money on everything from toys to treats. It's like getting a pet care consultant in your inbox, with occasional coupons as a bonus.
Subscribers report receiving 2-3 promotional emails monthly, so you won't get overwhelmed with offers. The key is acting quickly when deals arrive, as the best discounts often have limited availability or short redemption windows.
Rover's marketplace model means prices vary significantly based on sitter experience, location, and service type. Drop-in visits typically cost 40-60% less than overnight boarding, making them perfect for pets who just need feeding and basic care.
Booking multiple services with the same sitter often results in package discounts, especially for ongoing arrangements like regular dog walking combined with occasional boarding. Many sitters offer loyalty pricing for repeat customers, though these deals happen off-platform.
Flexible timing can unlock significant savings. Sitters often charge premium rates for weekend and holiday bookings, while mid-week services command lower prices. If your travel dates are flexible, you can save 20-30% by avoiding peak demand periods — your wallet will thank you, even if your dog doesn't understand why you're leaving on a Tuesday.
The Rover mobile app occasionally offers app-only deals not available on the website, plus it streamlines the rebooking process for repeat customers. The app's photo-sharing feature also provides real-time updates during service, adding value beyond just cost savings.
App users get push notifications about flash sales and limited-time promotions, giving them first crack at the best deals. The mobile interface also makes it easier to compare multiple sitters quickly, helping you find the best value for your specific needs.
Rover provides 24/7 customer support to help with booking issues, payment questions, or service concerns. Their support team can also assist with applying promotional credits or troubleshooting discount codes.
The platform also includes self-service tools like booking management, payment history, and sitter messaging, reducing the need for support contact while giving you full control over your pet care arrangements.