$20 off $300+ Orders
Yes, free UPS Standard Ground shipping applies to orders over $99 shipped to the lower 48 states. Orders under $99 incur a flat $7.99 shipping fee.
Monthly sales rotate every four weeks with new discounted items across categories like business envelopes, tape, labeling solutions, file folders, and storage boxes.
No, custom quoted and produced items cannot be returned except for standard manufacturing errors. Stock products can be returned within 30 days of receipt.
Volume discounts start with as few as 2 items. For example, ordering 2+ rolls of certain labels qualifies for additional savings automatically.
Submit a contact form with the following information:
Samples are available for most products to test before larger orders.
Yes, you can pay by check using these steps:
Standard orders typically ship within 1-3 business days via UPS Ground. Custom products take 5-15 business days depending on production schedules and proof approval.
Yes, a 15% restocking fee applies to returns made in error, but this fee is waived for exchanges or replacements to encourage finding suitable alternatives.
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Most orders ship via UPS Standard Ground, but they may also use FedEx Ground, UPS Mail Innovations, USPS, or common carrier for large orders at their discretion.
Supplies Shops has figured out how to make office supply shopping way less painful — and more affordable. Their approach focuses on savings that actually matter to business customers, from smart shipping thresholds to rotating monthly sales that keep fresh deals coming your way. Whether you're stocking up on filing supplies or need custom business forms, they've created multiple ways to stretch your budget without cutting corners on quality.
Getting your savings to show up at checkout is pretty straightforward when you follow the right sequence. The key is applying any promo codes before calculating shipping, since their free shipping threshold kicks in based on your order total before discounts.
If your code isn't working, double-check that you're not trying to apply it to custom products or items already on sale — some exclusions might apply. Most discount codes work on regular-priced items and can often be combined with volume discounts for even better savings.
The $99 free shipping threshold isn't some random number they picked — it's perfectly calibrated for business customers who typically order multiple items at once. Since their average order value exceeds $200, most customers naturally qualify without having to pad their cart with random supplies they don't need.
Here's how the shipping breaks down in your favor:
The free shipping applies only to UPS Standard Ground service, but that covers most business delivery needs. If you need expedited shipping, you'll pay extra fees, but the base shipping gets waived when you hit that $99 minimum.
Instead of predictable seasonal sales that everyone sees coming, Supplies Shops refreshes their discounted items every month across different product categories. This rotation keeps things interesting while ensuring fresh savings opportunities throughout the year.
The monthly sales typically cover:
These aren't clearance prices on old inventory — they're genuine discounts on popular items that businesses order regularly. The four-week rotation means you won't wait long if you miss a particular category, and signing up for their newsletter ensures you get advance notice of what's coming up.
Supplies Shops makes bulk buying accessible even for smaller businesses. You don't need to order massive quantities to qualify for volume pricing — sometimes just ordering two of the same item triggers additional savings.
For example, bulk orders of 2 or more rolls of their 4-5/8" x 5" Caution! Lithium Battery labels automatically qualify for additional savings. This approach extends across their product lines, with bulk discounts available for medical office equipment and other specialized supplies.
The volume discount structure encourages smart purchasing without forcing you to tie up cash in excessive inventory. It's particularly valuable for items you use regularly, like shipping labels or standard business forms.
Before committing to a large order, especially for custom products, you can request samples of most items. This testing opportunity is crucial for business customers who need to ensure quality and compatibility before placing bigger orders.
To request samples, submit a contact form including:
This sample program shows they're confident in their product quality while reducing your risk when trying new suppliers or switching from current vendors. It's especially valuable for custom printed items where you want to verify print quality and paper stock before ordering in quantity.
While most office supply retailers push online payments only, Supplies Shops accommodates businesses that still operate with check payments. This flexibility can be crucial for companies with specific accounting procedures or approval processes.
Their check payment process is straightforward: add items to your online cart, enter your zip code for shipping and tax calculations, then print the cart page and mail it with your check to their Fairfield, NJ address. Checks should be made payable to "Supplies Shops, Inc." and include your contact information.
This payment flexibility, combined with their online ordering system, gives you the best of both worlds — easy product browsing with traditional payment methods when needed.
Their return policy strikes a good balance between customer satisfaction and business reality. Stock products can be returned within 30 days of receipt, giving you plenty of time to evaluate purchases and make sure they meet your needs.
However, custom items follow different rules since they can't be resold. Custom quoted and produced items generally can't be returned except for manufacturing errors. If you need to cancel a custom print job, you'll pay all plate charges plus 25% of the order total.
For returns on stock items made in error, there's a 15% restocking fee to cover processing and handling costs. But here's the smart part — this fee gets waived for exchanges or replacements, encouraging you to find a suitable alternative rather than just returning items.
Getting help with orders or product questions is straightforward through their dedicated support channels. They've set up multiple ways to reach them depending on your preference and urgency.
Their customer service approach focuses on business efficiency rather than lengthy hold times, and they provide tracking information via email once orders ship so you can monitor delivery progress.