Up To $20 Off Easy Refill
No, free standard shipping applies to orders over $49 within the continental US. Orders under $49 incur a $6.99 shipping fee, making it worthwhile to bundle items together.
AutoShip saves you 5% on every recurring order, plus you get exclusive promotions like 60% off your first AutoShip delivery. You can modify or cancel anytime online.
Prescription medications are eligible for prorated refunds up to 30 days after shipping if you're not satisfied. Non-prescription items get full refunds within 90 days of receipt.
Yes, PetMeds matches lower prices from National Association of Boards of Pharmacy accredited online pet pharmacies. The competing price must include shipping and be for identical FDA/EPA approved products.
You earn 1 point per dollar spent (before tax and shipping). Points appear within 5 business days after shipment, stay valid for one year, and convert to account credit for future purchases.
No, PetMeds typically allows one promo code per order. AutoShip discounts and other promotions may not stack with coupon codes, so compare which option saves you more money.
Several manufacturers are excluded from most promotions:
Specific products like Apoquel Chewables and single-dose NexGard are also excluded.
Overnight shipping costs $24.99 and delivers in 1 business day to the continental US, Alaska, and Hawaii. Orders placed after 3pm EST ship the next day, and Friday orders arrive Monday.
No, PetMeds sells both prescription and non-prescription items. Prescription medications require vet approval before shipment, while food, treats, and supplements ship immediately after ordering.
PetMeds accepts several payment methods:
They no longer accept checks, and NSF transactions may incur up to $25 in fees.
Smart pet parents know that PetMeds offers way more than just competitive prices on prescription medications. They've built a whole ecosystem of savings that can seriously slash your pet care costs. From their generous shipping thresholds to their loyalty rewards program, here's how to squeeze every penny of value from your orders and keep more money in your pocket.
Getting your PetMeds coupon to work is straightforward, but timing matters for maximum savings. Here's exactly how to lock in those discounts:
If your code isn't working, make sure you're not trying to stack it with AutoShip discounts or other promotions that can't be combined. Some manufacturer exclusions apply to brands like Merck, Hill's, and Royal Canin, so check the fine print if you're ordering those products.
PetMeds makes it easy to avoid shipping fees with their $49 free shipping threshold. Standard delivery takes 2-5 business days and covers the entire continental United States. For orders under $49, you'll pay $6.99 for standard shipping, so it literally pays to bundle your pet's needs together.
The math is simple: spending $49 instead of $42 saves you $6.99 in shipping costs, essentially giving you $7 worth of products for free. Stock up on treats, supplements, or non-prescription items to hit that threshold easily.
If you need faster delivery, their priority shipping runs $8.99 for orders over $49 (versus $19.99 for smaller orders), while overnight shipping costs a flat $24.99 regardless of order size. Friday overnight orders placed before 3pm EST arrive Monday, and controlled substances require a delivery signature for safety.
PetMeds' AutoShip program is like having a personal assistant who never forgets your pet's medications. You'll save 5% on every recurring order, plus get access to exclusive AutoShip-only promotions like 60% off your first delivery.
The flexibility is what makes this program shine. You can skip, pause, or modify upcoming shipments online anytime, and they'll send you a reminder email a week before each delivery. Change the frequency, add new products, or cancel completely without any hassle. It's particularly smart for prescription medications where running out isn't an option.
For chronic conditions requiring ongoing treatment, AutoShip practically pays for itself. A $100 monthly medication order saves you $60 on the first shipment, then $5 every month after that. Over a year, that's $115 in your pocket just for setting up automatic delivery.
Every dollar you spend at PetMeds earns you points that convert to real account credit. Points are calculated on your purchase total before tax and shipping, so a $100 order earns 100 points. These points appear in your account within 5 business days after your order ships and stay valid for a full year.
The redemption is straightforward - accumulate points and apply them as loyalty credit to any future purchase. Unlike complicated tier systems, PetMeds keeps it simple: spend money, earn points, save on your next order. There's no minimum spending requirement to start earning, and points work on both prescription and non-prescription items.
Combine this with AutoShip's 5% discount and seasonal promotions, and your savings start compounding quickly. A loyal customer ordering $200 worth of medications quarterly could easily save $50+ annually just through the rewards program.
Found the same product cheaper elsewhere? PetMeds will match that lower price as long as it's from a National Association of Boards of Pharmacy accredited online pet pharmacy. The price they match must include shipping costs and be for FDA/EPA approved products dispensed by licensed US pharmacies.
Here's how it works: place your order first, then contact customer service with the competitor's pricing information. They'll verify the details and adjust your price accordingly. Just remember that price-matched products aren't eligible for additional special offers, so do the math to see which deal saves you more.
This guarantee removes the guesswork from comparison shopping. You can order confidently from PetMeds knowing you're getting the best available price, backed by their 30 years of experience and reliable service.
PetMeds stands behind every order with their 100% satisfaction guarantee, making it risk-free to try new products or switch from your vet's pharmacy. Non-prescription items like food and supplements get a full refund within 90 days of receipt, while prescription medications are eligible for prorated refunds up to 30 days after shipping.
If anything in your order arrives missing, damaged, or incorrect, just notify them within 72 hours of delivery for a refund or exchange. Some items can be discarded or donated rather than returned by mail, which is convenient for opened food packages or used supplies.
The only exceptions are vaccines, refrigerated items, specialty compound medications, and products drop-shipped from other manufacturers. For everything else, you're covered completely, making it easy to say yes to trying generic alternatives or stocking up during sales.
Getting help with your order or account is straightforward at PetMeds. Their customer service team handles everything from prescription approvals to shipping questions, making the whole process smoother for busy pet parents.
For customers without a regular veterinarian, their Dutch membership program offers online vet consultations for $49/month, covering up to 5 pets with same-day, night, and weekend appointments available.