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Sign up for The Webster's email and SMS list to receive a 10% off coupon code for your first purchase. The code arrives via website pop-up or unique SMS message and applies to full-priced items only.
No, only one promo code can be applied per order at The Webster. Codes also can't be combined with gift cards or applied to sale items, fine jewelry, home goods, or beauty products.
Excluded brands include:
Check the code terms for the complete exclusion list.
Yes, The Webster provides complimentary ground shipping on all US domestic orders with no minimum purchase required. Orders over $5,000 qualify for free overnight shipping.
Yes, Klarna offers 4 interest-free installments charged every two weeks with no upfront fees. Monthly financing options are also available through WebBank for larger purchases.
Items can be returned within 28 days of delivery if unworn with original tags and packaging. Final Sale items (discounted over 50%), home products, and fine jewelry cannot be returned.
Yes, The Webster will price match identical items from authorized US retailers and offers price adjustments if your purchased item gets marked down within 7 days of your order.
The Webster tracks customer spending automatically to identify VIP program eligibility. There's no formal application process - you'll be invited based on your purchase history and loyalty.
The Webster accepts:
Contact The Webster Monday-Friday 8am-5pm ET via:
The Webster makes designer shopping less painful for your wallet through smart payment options, generous return policies, and exclusive member perks. From interest-free installments to price protection guarantees, here's how to shop luxury pieces without the luxury guilt.
Getting your Webster promo code to work is straightforward when you follow these steps. Most codes apply automatically at checkout, but here's how to ensure you're getting the full discount:
Remember that only one promo code can be applied per order, and codes don't work on sale items, fine jewelry, home goods, or beauty products. Excluded designer brands include Balenciaga, Bottega Veneta, The Row, Givenchy, and Saint Laurent.
Klarna's payment options make luxury shopping more manageable by spreading costs over time without interest charges. You'll see these options automatically at checkout for qualifying purchases.
Split any purchase into four equal payments charged every two weeks. There are no upfront fees, interest charges, or credit score impacts from the soft credit check. This option appears automatically at checkout and gets approved instantly for most customers.
For larger purchases, Klarna offers extended financing through WebBank. This requires opening a line of credit and involves a more thorough credit application, but it allows for longer payment terms on substantial designer investments.
New customers can save immediately by joining The Webster's email and SMS list. This welcome discount applies to full-priced items and gives you access to VIP perks like early sale notifications and exclusive collection previews.
The 10% discount arrives via website pop-up or unique SMS code after signup. It only works on full-priced merchandise, so you can't stack it with sale items. However, on luxury pieces, 10% can translate to significant dollar savings that make the signup worthwhile.
The Webster's seasonal sales deliver some of the deepest discounts you'll find on luxury fashion. Their Black Friday event features markdowns up to 90% off on select designer pieces from brands like Burberry, Loewe, Versace, and alexanderwang.
Twice yearly, The Webster hosts major clearance sales with discounts between 40% and 60% off. The winter sale typically starts after Christmas and runs through mid-January, while the summer sale launches in late June through mid-July.
The Last Call section features final markdowns up to 80% off on select items. These pieces are marked as Final Sale, meaning no returns, but the savings can be substantial on designer pieces that rarely see such deep discounts.
Unlike many luxury retailers, The Webster offers complimentary ground shipping on all US domestic orders with no minimum purchase required. This policy alone can save $10-50 compared to competitors who charge for standard delivery.
For urgent orders, overnight shipping costs $50, while 2-day shipping runs $25 for orders under $1,499. Orders placed by 1pm EST are eligible for same-day shipment, though it's not guaranteed. Orders over $5,000 qualify for complimentary overnight shipping.
The Webster's price adjustment policy protects you from buyer's remorse when prices drop after purchase. If an item you bought gets marked down within 7 days, you can request a refund for the difference.
They'll also price match items from other authorized US retailers if you find the same piece for less elsewhere. The item must be identical in style, size, color, and season, and in stock at both retailers when you make the request.
The Webster tracks your spending to identify eligibility for their exclusive VIP program. While specific spending thresholds aren't published, loyal customers gain access to priority sale access, private shopping events, and personalized styling consultations.
VIP members also earn points on purchases that can be redeemed for unique experiences like Michelin-star dinners and exclusive brand events. It's like getting rewarded for your luxury shopping habit.
You have 28 days from delivery to return most items, provided they're unworn with original tags and packaging. This generous window gives you time to decide if that investment piece really works in your wardrobe.
Items discounted more than 50%, home products, and fine jewelry are Final Sale and can't be returned. Swimwear and lingerie also can't be returned if hygienic strips are removed. Returns are accepted at any of their retail locations or by mail.
The Webster's customer service team helps with orders, returns, and styling questions through multiple convenient channels. Their support hours run Monday through Friday from 8am to 5pm ET.
Their website also features order tracking, account management, and a comprehensive help center for self-service support.